Frequently Asked Questions

Find answers to common questions about care services, pricing, and how to get started with Find a Caregiver.

How to get started finding a Caregiver?

Find a Caregiver is not a recruitment agency. It is a UK-based platform designed to help people find and connect directly with caregivers in one convenient place.

We ensure that all carers on the platform are vetted and have the legal right to work in the UK. Our “Helpful Tips” section also provides guidance and useful information to support you through the process of hiring a carer.

Getting started is simple:

Click “Find a Carer”.
Complete a short questionnaire, which takes around five minutes.
Create a password and submit your details.
You will then receive a confirmation email.
Once you click the link in the email, you will be redirected to Find a Caregiver, where you will see carers who match your needs.
You can then connect and communicate directly with the carers of your choice.

How to join as a Caregiver?

Find a Caregiver is open to anyone searching for carers who have the right to work in the UK. You'll have the freedom to choose who you work for, the flexibility to decide when you work, and the added reassurance of injury cover through our benevolent fund.

How to Join

Simply click “Join as a Carer” and follow the prompts.

During registration, you will be asked to:

Enter your personal details
Create a password
Confirm your email address via a verification email

Once your account is confirmed, you will be redirected to your profile page where you can:

Add your experience
List your skills and qualifications
Write a short profile about yourself and why you believe you are the right person for the role

After completing your profile, you will be asked to enter your bank details to set up your subscription. Remember: your first month is free, and you can cancel at any time.

Final Step

The final stage is completing your Right to Work in the UK verification. Once approved, you will:

Be covered for minor workplace injuries through our benevolent fund
Start receiving emails from potential clients seeking caregivers

What does it cost to employ a live-in care?

You have 3 types of carers. 1. Live-in carers 2. Night carers 3. Domiciliary/hourly care. There is no fixed standard rate that applies throughout the UK. Pricing depends on the Level of care that is required. Pricing between Agency and Private carers vary. This can be frustrating when navigating the field of care. As a benchmark, we believe at Find a Caregiver, that a private live-in caregiver should be paid no less than £150 per day (once again, this could go up depending on the level of care). A private domiciliary/hourly carer should be paid no less than £20 per hour. (This is not based on the minimum wage, but rather a wage they we feel is fair.

Who pays for the caregivers travelling?

The client normally pays the caregivers travel to and from their home. This is only in the UK and will include public transport or carers car. Taxi's are only used in a rural area where there are no buses or public transport. If a carers car is used, they would charge £0.55 from their starting point to your home and back again.

Who feeds the live-in caregivers?

Caregivers normally prepare and cook meals for their clients. In this case, the carer will eat with the client. Should the carer want special food or something out of the ordinary, then it would be for his/her account.

Another way to manage this, is to offer a weekly food allowance for the carer.

Are caregivers certified?

All carers on our platform are required to agree they have their enhanced DBS and carer training and qualifications that they must keep up to date. The two mandatory Areas that need to be done every year is “Moving and Handling” and “First Aid and Fire Training” . When interviewing a carer, ask her to provide you with her care certificates and enhanced DBS.

Do Carers have time off.

This is important. By law live-in carers should not work more than 10 hours a day, despite them living in. An example is there carer starts work at 08h00 and client goes to bed at 20h00. This is a 12 hour day and so therefore the carer will take off 2 hours in the afternoon to spend time on herself. If the client goes to bed at 21h00, the carer will then have a 3 hour break in the afternoon. Carers live-in from a safeguarding perspective and if the client needs assistance at night.

Does the care work night and day?

If the carer is being kept up at night, it is then time to find a second night time carer as no human can work 24 hours a day and perform to the best of their ability.

How do I check a carers enhanced DBS?

You can go to https://secure.crbonline.gov.uk/crsc/subscriber and the carer you are considering must supply you with their Update service ID (It normally starts with a C) and their date of birth.

If a carer cannot not find their service ID they must simply go through their emails from the Disclosure and Barring Service and they will find it there.

Can I get rid of my cleaner and gardner once I have a carer?

No, your carer is there to care for you and although their duties included light housework, he/she is not a cleaner or gardner.

How do I contact support?

Our support team is available Monday to Friday, 9am–6pm. You can reach us by email at admin@findacaregiver.co.uk or by phone at 0800 123 4567. For urgent care queries outside of office hours, we also offer an emergency line available 7 days a week.